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The Marlowes Shopping Centre, Marlowes, Hemel Hempstead HP1 1DX, UK – 0345 740 4404
Good but not enough staff at times
225, The Marlowes Shopping Centre, 227 Marlowes, Hemel Hempstead HP1 1BL, UK – 0345 600 3934
Always helpful at the hemel branch. Recently called the customer service as an ATM from Metro had taken £60 from my card but didn't give me the money and they were super helpful. Money was back in my account within 48 hours. Great service thank you
I rang up with a query and at first was told that what I thought should happen does not happen anymore. I did have a feeling I was correct, the member of staff said she would check and get back to me. This she did in a short time and she said that what I had said was was current banking information and she thought legislation was different. She apologized and was incredibly polite and helpful. It so refreshing not to be made out to feel like you are in the wrong and even better to get an apology for it. I do wish more companies/banks would be so honest. Well done Halifax.
198-200 Marlowes, Hemel Hempstead HP1 1BH, UK – 0345 300 0000
Excellent service friendly and competent staff
Really good behaviors